2026 SRM Research Making SRM Stick
A free global benchmark to identify strengths, gaps and where to focus next
About this year’s Global SRM Research
Now in its 18th year, the Global SRM Research is one of the most established and comprehensive studies of supplier management maturity worldwide. Click here to view the previous research reports.
Conducted annually by State of Flux, the research draws on responses from organisations across industries and regions, using the State of Flux SRM model as a consistent best‑practice reference point.
Each year, the research explores a critical challenge that supplier management leaders are facing. In 2026, the focus is on understanding how organisations are embedding SRM into operating models, governance, culture and behaviours, so that it is applied consistently across the business rather than relying on individual champions.
Many organisations have invested in SRM frameworks and tools, yet struggle to embed them into consistent, day‑to‑day ways of working. Supplier management often varies by role or function, limiting the value organisations realise. The challenge is no longer designing SRM, but embedding it – which is the focus of this year’s Global SRM Research.
Find out how embedded your SRM really is, and what to do next
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By participating in the research, organisations receive a free, independent benchmark of their supplier management maturity, grounded in global best practice and peer data.
Participants gain:
A clear view of how embedded SRM really is across their organisation
A benchmark against industry peers and best practice, highlighting strengths and priority improvement areas
A personalised benchmark report, with the option of a tailored debrief from State of Flux SRM experts
A complimentary copy of the 2026 SRM Research Report, including global findings, case studies and practical insights
An exclusive invitation to attend in‑person SRM Summits in London, Luxembourg, Chicago and Melbourne later this year
For many organisations, this benchmark becomes a valuable input into strategy development, stakeholder alignment and focus areas for future SRM investment.
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The survey is designed for professionals involved in supplier management from the buy‑side, including:
Procurement and sourcing leaders
SRM and supplier performance managers
Commercial, operations, finance and risk professionals involved in managing strategic suppliers
To gain the most accurate picture, we recommend involving cross‑functional stakeholders, reflecting how suppliers are managed across the organisation today.
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All responses are treated as strictly confidential and analysed in aggregated form only.
The information gathered is used for:
Supplier management maturity analysis
Benchmarking against industry peers and the State of Flux SRM best‑practice model
Individual company data is never disclosed.
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The survey takes approximately 30 minutes to complete
Participation, analysis and the personalised benchmark report are provided free of charge
By taking part, organisations gain a low‑effort, no‑cost opportunity to benchmark their SRM maturity and identify practical actions to make SRM stick.
Find out how embedded your SRM really is, and what to do next
About this year’s Global SRM Research
Now in its 18th year, the Global SRM Research is one of the most established and comprehensive studies of supplier management maturity worldwide. Click here to view the previous research reports.
Conducted annually by State of Flux, the research draws on responses from organisations across industries and regions, using the State of Flux SRM model as a consistent best‑practice reference point.
Each year, the research explores a critical challenge that supplier management leaders are facing. In 2026, the focus is on understanding how organisations are embedding SRM into operating models, governance, culture and behaviours, so that it is applied consistently across the business rather than relying on individual champions.
In 17 years of research, we have reached
5000+
PROFESSIONALS
3000+
ORGANISATIONS
3 mil+
DATA POINTS
4000+
READERS
Download The 2025 Research Report
From Customer of Choice to Customer Delight
Now in its 17th year, the Global SRM Research Report remains the most comprehensive study of supplier management worldwide. This year’s edition explores how supplier relationships shape customer experience, and why leading organisations are reframing SRM as an enterprise-wide capability rather than a procurement exercise.
The report examines the shift from being a customer of choice to achieving true customer delight, supported by insights on trust, loyalty, governance, capability building and the role of senior leadership. With findings from 484 respondents across 335 organisations, plus case studies from Aon, Air Canada, Vodafone, Currys and more, it offers practical guidance for teams looking to strengthen performance, resilience and innovation through their extended enterprise.
The 2026 SRM Research
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