Kellonova (formerly Kelloggs) manages one of the world’s most complex food supply chains, where consistency and resilience are critical. By adopting SRM, the company strengthened collaboration with key suppliers, improved governance, and unlocked opportunities for innovation and sustainable growth.

AstraZeneca depends on a complex global supply chain to deliver medicines worldwide. By embedding SRM, the company deepened collaboration with key suppliers, improved oversight, and created the agility needed to accelerate innovation and maintain resilience in a highly regulated sector.

AIB recognised that its supplier network played a vital role in maintaining trust and stability across financial services. By embedding SRM, the bank improved governance, enhanced collaboration with key partners, and created stronger resilience in a tightly regulated industry.

The Co-op Group has long been known for its ethical stance, but managing a diverse supply base brought new challenges. By adopting SRM, the retailer strengthened supplier relationships, improved governance, and reinforced its commitment to responsible sourcing and long-term value creation.

The City of Melbourne turned to SRM to strengthen relationships with its most critical suppliers, ensuring public services remained reliable and cost-effective. This case study shows how structured governance and closer collaboration improved resilience and created greater value for the community.

Cargill operates one of the world’s largest agricultural supply chains, where resilience and innovation are essential. By embedding SRM, the company built stronger supplier partnerships, improved governance, and created opportunities for innovation and long-term value across the agri-food sector.

Caltex faced increasing volatility in global energy markets and recognised the need to deepen collaboration with its strategic suppliers. By embedding SRM, the company improved governance, reduced supply risk, and created stronger partnerships to support long-term stability and growth.

The Australian Defence Force depends on critical suppliers to maintain readiness and deliver complex defence projects. By embedding SRM, the organisation improved governance, strengthened collaboration, and ensured supplier partnerships supported long-term capability and resilience.

American Electric Power (AEP), one of the largest utility companies in the United States, needed a more structured approach to managing its critical suppliers. By embedding SRM, AEP created stronger partnerships, improved governance, and built greater resilience across its energy supply chain.

Industrial recognised that transactional procurement was limiting value creation. By adopting SRM, the company developed stronger supplier partnerships, improved governance, and unlocked opportunities for innovation and long-term resilience in a competitive market.

Johnson & Johnson relies on one of the largest and most complex supply networks in the world. By embedding SRM, the company improved governance, built stronger supplier partnerships, and created the trust needed to deliver resilience, innovation, and reliable outcomes in healthcare.

Kellanova recognised that long-term growth depends on more than cost control. By embedding SRM, the company built stronger partnerships with key suppliers, encouraging innovation, improving supply chain resilience, and creating new opportunities for collaboration across its global operations.

Sellafield operates one of the most complex nuclear sites in the world, relying on strategic suppliers to maintain safety and performance. By embedding SRM, the organisation created stronger governance, improved collaboration, and reduced risk in an environment where reliability is non-negotiable.

Ausgrid, one of Australia’s largest electricity distributors, recognised the need for a more structured approach to managing its strategic suppliers. By embedding SRM, the company strengthened collaboration, reduced risk, and ensured its supply base could support a modern, reliable energy network.

Zurich recognised that supplier performance and resilience are critical to delivering reliable insurance services. By embedding SRM, the company improved governance, built stronger supplier relationships, and created greater agility to respond to a changing risk environment.

Royal Mail relied on a complex network of suppliers to keep parcels and mail flowing, especially during peak demand. This case study shows how clearer governance and closer supplier collaboration reduced disruptions, improved responsiveness, and protected service reliability for millions of customers.

The UK Cabinet Office needed greater consistency and accountability in how government departments managed critical suppliers. By adopting SRM, it created structured governance, improved collaboration, and strengthened resilience across public sector procurement.

Nationwide recognised that its supplier network played a critical role in supporting members and delivering reliable financial services. By adopting SRM, the organisation built stronger partnerships, improved governance, and ensured greater resilience in a highly regulated industry.

Narta, one of Australasia’s largest retail buying groups, needed a more consistent way to manage supplier relationships across its network. By embedding SRM, the organisation aligned members around shared objectives, strengthened collaboration with key suppliers, and created greater value for both retailers and partners.

HubSpot recognised that scaling fast meant strengthening its supplier partnerships, not just its customer network. By applying SRM, the company improved governance, deepened collaboration, and created stronger alignment with suppliers to support global growth and innovation.