Case Studies
Supplier Relationships in Insurance — RSA Insurance Case Study
RSA Insurance needed stronger alignment with key suppliers to manage risk and deliver value in a competitive sector. By embedding SRM, it improved governance, built trust, and created more resilient supply partnerships.
Reframing Supplier Relationships in Healthcare — NHS Supply Chain Case Study
NHS Supply Chain faced the challenge of delivering value under intense cost pressures while ensuring continuity of critical supplies. By implementing structured SRM, it improved supplier trust, streamlined processes, and strengthened resilience across the health service network.
Strengthening SRM in Food Manufacturing — Premier Foods Case Study
Premier Foods sought to improve consistency across its large supplier base while delivering value in a highly competitive market. With a structured SRM approach, the company built stronger partnerships, improved performance, and unlocked new efficiencies.
Keeping Deliveries Moving — Royal Mail Case Study
Royal Mail relied on a complex network of suppliers to keep parcels and mail flowing, especially during peak demand. This case study shows how clearer governance and closer supplier collaboration reduced disruptions, improved responsiveness, and protected service reliability for millions of customers.